Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather data you share voluntarily. This includes your name, company name, email, phone number, delivery locations, and any specific requirements for your floral needs. We also collect payment details when you place orders, though processing is securely handled by our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget expectations. This helps us deliver a service that is tailored to your corporate needs.

Our site automatically gathers certain technical data during visits. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal data to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your specifications, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to clients and how we can better assist the business community in United Kingdom.

Information Sharing and Disclosure

SageCrestGarden respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We handle the protection of your personal data with utmost seriousness and apply suitable technical and administrative safeguards to shield it. This includes safeguarded data storage, encrypted exchanges, and restricted access to personal information within our company.

Although we deploy robust security measures, no online transmission method is entirely risk-free. We continually revise our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights over your personal data. Depending on applicable laws, you may have the right to access, correct, delete, or restrict how your information is used.

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable period as required by law.

Data Retention

We keep personal information only as long as needed to provide our services and meet legal obligations. Retention durations vary by data type and the purpose for which it was collected.

Cookies and Site Tracking

We employ cookies and similar technologies to enhance how you browse and to gain insights into how visitors interact with our site. Cookies allow us to recall your preferences and evaluate site performance.

You can manage cookie options in your browser settings. Note that turning off some cookies might impact site functionality. For more detail on our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only SageCrestGarden and our site. We are not accountable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will modify the "Last Updated" date at the top of this policy.

We invite you to check this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.